Great On the Job- Introduction and GIFT

2011, Jodi Glickman

In today’s global economy, it’s typically not the smartest, hardest-working, or most technically savvy who succeed. Even those who have complete mastery over the technical aspects of their jobs need to communicate and relate to others effectively and strategically to earn the respect, trust, and admiration of their colleagues.

People often work in teams- everyone has a boss, colleagues, superiors, or subordinates. You have deliverables, deadlines, and tasks ta hand.

My goal is to make you a better communicator, a more productive employee, and a happier person.

Four steps-Situational analysis-Action strategy-Example language-Troubleshooting

Four themes-

Generosity:

Initiative: 积极主动进取

Forward Momentum:

Transparency:

It doesn’t matter how much drive or motivation you’ve got, if you don’t share information with team members openly, share credit with colleagues readily, put others’ agendas and schedules ahead of your own when necessary, and help your colleagues, then you are missing a critical business skill.

Giving individual praise for success and assuming collective responsibility for failure is inherently generous, and distinctively subtle.

Initiative:

How can I take initiative? How can I be strategically proactive?

How can I take an active role in shaping my assignments, working with good people, or contributing to high-profile or high-impact teams?

Think of it as the difference between taking an essay and a multiple choice test in college.

Forward Momentum:

I’ve been amazed over the years how relationships that come out of one thng go toward something else.

Transparency:

It makes markets more efficient and builds credibility among colleagues. It goes beyond the idea of just being honest and forthright. It also includes being up front-being honest about shortfalls or screw-ups; alerting teams and people to problems early; admitting to not knowing information or sharing what you do know so that others benefit from that information.

Part I: The basics

1. Master the Hello and Good-bye

2. The Foolproof Download

3. Be strategically proactive

Part II: move up the learning curve

4. Manage Expectations

5. Ask for help

6. Ask for feedback

Part III: stay out of trouble

7. Answer questions ( you don’t know the answers to)

8. Raise a red flag

9. Manage a crisis

Part IV: sell yourself

10. Your personal elevator pitch