On-the-Job Case
Your first step in managing expectations is simply to think
through and prioritize your workload. You should always have a personal road
map of what is on your plate at any given moment. Whether you keep a daily,
weekly, or monthly to-do list, or you have separate agendas and checklists for
different teams or projects, you must always know what you need to do by when.
If you can’t come up with your own work plan of how to get
things done, you will never be able to effectively manage others’ expectations
of you. How can you commit the appropriate time or energy to competing teams,
projects, or deadlines if you don’t know how much time and energy you actually
have to put to work?
So keep a running list and figure out a system that works
for you. I’ve had a document entitled “ Glickman Running To-do” for about ten
years now. I never make it through my list entirely, but I always know
everything that is on my plate, and I can quickly gauge my level of busyness
for a day, week, or month at moments notice.
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