2. First, they ignore you, then they laugh at you, then they fight you, then you win.-Gandhi
You win some, you lose some
3. I noticed so many similarities between poker and business that I started making a list of the lessons I learned from playing poker that could also be applied to business:
Evaluating market opportunities
Table selection is the most important decision you can make
If there are too many competitors (some irrational or inexperience), even if you are the best it is a lot harder to win
Marketing and branding
Act weak when strong, act strong when weak. Know when to bluff
Your brand is important
Help shape the stories that people are telling about you
Financial
Strategy
Culture
Be nice and make friends. It's a small community
Look for opportunities beyond just the game you sat down to play
Have fun. The game is a lot more enjoyable when you're trying to do more than just make money
4. You can't stop the waves, but you can learn to surf
5. For individuals, character is destiny; for organizations, culture is destiny.
1)Build open and honest relationships with communication
Fundamentally, we believe that openness and honesty make for the best relationships because that leads to trust and faith. We value strong relationships in all areas. A key ingredient in strong relationships is to develop emotional connections. It's important to always act with integrity in your relationships, to be compassionate, friendly, loyal, and to make sure that you do the right thing and treat your relationships well.
Remember at the end of the day it's not what you say or what you do, but how you make people feel that matters the most. In order for someone to feel good about a relationship, they must know that the other person truly cares about them, both personally and professionally.
It is critical for relationship-building to have effective, open, and honest communication. As the company grows, communication becomes more and more important, because everyone needs to understand how his team connects to the big picture of what we're trying to accomplish. Ask yourself: how much do people enjoy working with you? How can you improve those relationship? What new relationships can you build throughout the company beyond just the co-workers that you work with on a daily basis?
2) Build a positive team and family spirit
The best leaders are those that lead by example and are both team followers as well as team leaders. The role of a manager is to remove obstacles and enable his direct reports to succeed. The best team members take initiative when they notice issues so that the team and the company can succeed. They are those that strive to create harmony with eah other and whoever else they interact with.
We believe that the best teams are those that not only work with each other, but also interact with each other outside the office environment. Many of the company's best ideas have been the direct result of informal interactions outside of the office.
3) Do more with less
While we may be casual in our interactions with each other, we are focused and serious about the operations of our business. We believe in working hard and putting in the extra effort to get things done.
We believe in operational excellence and realize that there is always room for improvement in everything we do. This means that our work is never done. In order to stay ahead of the competition (or would-be competition), we need to continuously innovate as well as make incremental improvements to our operations, always striving to make ourselves more efficient, always trying to figure out how to do something better. We use mistakes as learning opportunities.
We must never lose our sense of urgency in making improvements. We must never settle for "good enough" because good is the enemy of great. While our goal is to become a great company, we also want to become the greatest service company in the world. We set and exceed our own high standards, constantly raising the bar for competitors and for ourselves.
6. Core value7.Rather than focusing on individuals as assets, we instead focus on building as our asset a pipeline of people in every single department with varying levels of skills and experience, ranging from entry level all the way up through senior management and leadership positions. Our vision is for almost all of our hires to be entry level, but for the company to provide all the training and mentorship necessary so that any employee has the opportunity to become a senior leader within the company within fie to seven years.
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